Privacy Policy

We collect information that you provide directly to us, including:
• Personal details (name, email, phone number) when you create an account or place an order
• Delivery address and contact information
• Payment information (processed securely through our payment partners)
• Communication preferences
• Product reviews and feedback

We use your information to:
• Process and fulfill your orders for pool accessories
• Provide customer support and respond to inquiries
• Send order confirmations and delivery updates
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations in Tanzania and Zanzibar

We implement appropriate security measures to protect your personal information:
• SSL encryption for all data transmissions
• Secure storage of sensitive information
• Regular security assessments
• Limited access to personal data within our organization
• Compliance with data protection regulations applicable in Tanzania

We may share your information with:
• Delivery partners in Zanzibar for order fulfillment
• Payment processors for transaction completion
• Legal authorities when required by Tanzanian law
• We do not sell your personal information to third parties
• International data transfers comply with applicable regulations

You have the right to:
• Access and review your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge complaints with relevant authorities in Tanzania

Our website uses cookies and similar technologies:
• Essential cookies for website functionality
• Analytics cookies to improve user experience
• Preference cookies to remember your settings
• You can manage cookie preferences through your browser settings
• We comply with applicable regulations for online tracking